Our Process
Our Proven Design-Build Remodeling Process
Experience a friendly and effective approach
A straight-forward way to remodel.
We know that remodeling can feel overwhelming. That’s why we follow a step-by-step design-first process that keeps homeowners informed and confident from day one:
Consultation & Design Agreement
We start with a clear plan, realistic budget, and design concepts so you know exactly what to expect.
Planning & Approvals
Every detail is documented, scheduled, and reviewed before construction begins.
Construction & Updates
Our small, experienced team handles the build, keeping you updated through Buildertrend.
Walkthrough & Warranty
We review the completed project together and follow up to ensure your remodel holds up for years to come.
Highland Ridge Remodeling Google Reviews
Posted on Jim KotchikTrustindex verifies that the original source of the review is Google. Our experience with Highland Ridge was outstanding. From an introductory phone call with Ed to our initial meeting with Chris, we established a great rapport and were very comfortable that Highland Ridge is a first class company that checked all the boxes for what we were looking for in remodeling our kitchen and master bath. Their process from planning, to 3D color design renderings showing what our completed project would look like, to construction software for scheduling and progress reporting, to selecting high quality subcontractors (custom cabinetry, tile work including heated floor in master bath, quartz counter tops, appliances, fixtures, etc.), to final completion of the project. The hands on team of Aaron, as lead, Aaryn and Felix was exceptional in managing and executing all work, and the result is stunning. We are very happy with the proof of performance and pleased to recommend Highland Ridge for custom remodeling needs. Thanks so much, Jim and Kathi.Posted on Wendy ClevelandTrustindex verifies that the original source of the review is Google. We were new to Portland & so did a ton of research selecting a contractor for our remodel in Forest Heights. So glad we went with Highland Ridge. They did a great job & finished on schedule. Pro tip: engage Andrea for design- she’s the BEST!!!Posted on Stephanie HeinrichTrustindex verifies that the original source of the review is Google. Highland Ridge contracted add 600 additional square footage to our main house. They listened to our vision for the space and addressed our requirements. They were able to take a rough drawing and turn it into a great plan. They worked with us to maintain our budget. All in all we love the space and our neighbors have stopped by to admire it. We had very little issues. Framers were a little messy leaving some cans and garbage which the homeowner had to clean up. We transitioned a couple times to different project managers which sometimes resulted in miscommunication or information not transferring. All PM's were great but we realized that we also needed to be reviewing the build often to make sure that our requirements were met as responsibilities changed hands. We would highly recommend Highland Ridge for your remodeling or addon needs. They know how to navigate the county requirements and are very friendly and respond quickly to any issues or questions you might have.Posted on Anna AndersonTrustindex verifies that the original source of the review is Google. We really love how our new kitchen turned out—it’s both beautiful and functional, and it has completely changed the way we enjoy the space. The design agreement process was very helpful in setting clear expectations from the start and made the early planning stages much easier. Buildertrend was a great tool to have during the project. It kept everything in one place and made it simple to follow the progress, check the schedule, and stay in touch with the team. There were a few slowdowns along the way, which is to be expected with any large project, but overall things went smoothly. John managed the job well and kept things on track, even when there were a few hiccups. All of the workers were professional, respectful, and easy to have around. We appreciated how thoughtful they were with our home, and the quality of their work really shows. Most of all, we’re just really happy with how everything turned out—not only the kitchen, but the living room as well. The spaces feel fresh, comfortable, and exactly what we were hoping for. We’d definitely recommend this team to anyone planning a remodel.Posted on Lonnie WolffTrustindex verifies that the original source of the review is Google. We appreciate that they are reliable and communicative!Posted on Michael WilseyTrustindex verifies that the original source of the review is Google. We had a major kitchen remodel on our older house. We had the room torn down to the studs. Even though none of the floors were level, or the walls square, they did an excellent job of fitting all of the cabinets and fixtures. The work was done on time, even though we changed our design several times. Erich was very helpful and kept us informed throughout the process. Our work was so extensive, it took 8 weeks to complete, and the workers did a great job of protecting the parts of the house that were not being remodeled. Chris went out of his way to make sure the crown moldings would fit, even though the ceiling was not square. Chris and Erich really listened to what we wanted in our design and worked with us to make it happen. I would definitely hire them for future work. Since having our kitchen done, we had Highland Ridge remodel our bathroom, install recessed lighting in our living room, and build a patio extension for our well house. We are very happy with how things turned out. The post and beam patio cover was a nice feature to our outdoor living area.Posted on jim MclarenTrustindex verifies that the original source of the review is Google. When you have a small project you may worry about being overlooked. Not with Highland Ridge. Beginning with AGM’s design work through all the work done and overseen by Alan we felt our job was a top priority. Thank you.Posted on Marti RatliffTrustindex verifies that the original source of the review is Google. We are very happy with the remodel job they did. The work was high quality. They had many good suggestions. Good communication. I would use them again!Posted on Doug ShirleyTrustindex verifies that the original source of the review is Google. Great experience the whole way through. Everything was well planned and executed and anything unexpected was dealt with quickly. Looking forward to the next project.Load more
Areas We Serve
Highland Ridge Remodeling proudly serves homeowners throughout the Portland metro area, including communities across Clackamas, Multnomah, and Washington counties. Whether you’re in Portland itself or one of the surrounding towns, we’re grateful to help families improve the homes they love. Here are the areas we serve:
Remodel Connect with us.
Schedule your consultation today and see why homeowners across Portland and surrounding communities rely on our family-run team for home, kitchen, bath, and addition remodeling.