Selecting a contractor is the most important decision you’ll make in any remodeling project, which is why we’d like you to know a little more about us so that you can feel comfortable knowing you’ve made the right choice.
Highland Ridge Remodeling is a small, family-owned business started by Don Hamlin back in 1980. Today, Highland Ridge is co-owned by Don’s son, Chris Hamlin and his brother-in-law, John Gates. Chris has been in the industry since 1976. Chris is a two-time winner of the Home Builders Association, Excellence Award. John Gates started in the industry in 1988. John has a very strong project management and construction skill set.
Our promise is to be your project ally. To ensure the success of your project, you need more than a remodeler. You need an ally who understands your unique needs and takes on your project as their own. Delivering on promises takes more than experience; it takes a genuine desire to earn your trust by understanding you and your project. This means we are 100% committed to providing you with a great experience every time you work with us.
Our team brings over 100 years of remodeling industry experience to the table. This experience is what allows us to provide each customer with unsurpassed craftsmanship and attention to detail from start to finish. There’s a reason we’ve been in business so long; We understand how to take care of the customer, see what it is they truly want and communicate in a way that makes it happen.
The customer experience is what makes Highland Ridge a successful business. We grow through customer referrals. When the owners and employees all bring the same passion for getting the job done right, everyone wins. We don’t forget about the customer after the job is complete – we follow up to ensure complete satisfaction. That’s not only what we pride ourselves in – that’s what creates lifetime relationships.
Highland Ridge has been in business for decades now – and, as a result you can be sure you’ve chosen a company with a solid operation and financial foundation. We pride ourselves on honesty – Every job is done right, every time. Before the final payment, a final walk through is conducted to ensure total satisfaction. We think you will love our craftsmanship and attention to detail. Trust is critical when having a service people in your home. We provide a list of referrals so you can thoroughly vet Highland Ridge. Do your research and learn why we're the Portland areas most trusted remodeling contractor.
What to Expect
We work one-on-one with homeowners to develop a plan that fits their needs. We design in house to ensure the perfect layout of your remodel. Our team listens carefully to understand your expectations and goals. We'll create a detailed plan and production calendar so you know what to expect. Highland Ridge handles every aspect of your remodel; scheduling, ordering, subcontractors, permits, inspections, and so much more. Every clients receives a personalized project page that includes important documents, schedules and job photos. You can stay up to date, even when you are away.