At Highland Ridge we are design-build specialists. Design-build means that all of the key aspects of your project are integrated — from design to building to warranty. This approach ensures the vision you started with equals the home you ended up with — your vision stays perfectly intact, down to the smallest detail. This approach is always less stressful. You only have one contract and one main point of contact which means quick on the fly changes, consistent and complete communications and keeps things within budget. As your one stop shop to make your dream come true you and Highland Ridge develop a caring, efficient partnership. Remodeling has a lot of moving parts and we know it can be confusing and stressful. Ongoing project communications is key to reducing stress. Here is an overview about how the remodeling process with Highland Ridge works for you.
Step 1 – Let’s Talk: During this phase we’ll get acquainted to see if we are a fit for each other. Since you are reading this document, that process is already underway. We’ll do a deep dive into your vision and make sure that we “get it.” We’ll talk about your budget in relation to your vision, consider possible options and explain how financing or payments to us work. We’ll talk schedule, your role in the project and what you can expect from us. We’ll be unfailingly honest — telling you what will be fun — and what won’t. And we’ll leave you with a complete guidance kit full of useful information to help you understand not only who we are but also how projects like yours works.
Step 2 – The Project Development Agreement: Prior to entering into a Construction Agreement together there will be pre-construction development for which there will be fees. These pre-construction processes will be handled with what is called a Project Development Agreement or PDA. Your PDA will usually include costs for completing a detailed project budget that assures you a quality, completed project at a guaranteed price. The PDA will usually cover design services and sometimes some demolition and discovery work if required to create a guaranteed project price for you. The PDA does not obligate you to enter into a Construction Agreement with us and you own the results of the design work covered by the PDA.
Step 3 - Project Development: With all or most of the results of the PDA work in hand we will meet with you to talk through the project. We will take all the time you want to be comfortable and confident. We’ll go over the scope of work, project plan, progress payments, timelines, logistics and concerns. You will meet your personal project manager and discuss how communications can be handled. Our Process Our Process Highland Ridge
Step 4 - The Construction Agreement: We will now have all the information to provide a guaranteed price for your project, you will have signed off on the design and production plan. You’ve met your project manager and know who will be doing what to whom. We will provide an Agreement for our mutual signatures. We will go over and explain every detail of our Construction Agreement.
Step 5 - Project Management: During the building phase we will handle all the details of ordering materials, scheduling, oversight and coordination. Concurrently we will diligently keep you up to date on progress and issues.
Step 6 - In-Process Changes: No matter how carefully we plan your project together you will probably want to make some changes along the way. We are prepared to cheerfully accommodate any changes you want to make. Our Construction Agreement will explain how costs associated with your changes will be handled.
Step 7 – Project Completion: During this completion phase we will meticulously inspect to ensure that craftsmanship level have been maintained throughout the project. We will do a final review meeting with you to answer any operational questions regarding appliances, heating and cooling systems and any other operational questions. We will do a final clean up to the highest standards possible both within the project and anything on the property that we touched. We will set up with a document for you to list anything you might run across that wasn’t done right.
Step 8 – Enjoy: your transformed home and thank you for letting us be a part of your dreams!